Privacy Policy

Information gathering

We collect information when you contact us via the contact form on our site. The information collected includes your name and e-mail address.
In addition, we automatically receive and record information from your computer and browser, including your IP address, software and hardware, and the page you request.


When you leave a comment on our website, the data entered in the comment form, but also your IP address and your browser’s user agent are collected to help us detect unwanted comments.

An anonymised string created from your email address (also known as a hash) can be sent to the Gravatar service to check whether you are using the service. The privacy policy of the Gravatar service is available here: After your comment has been validated, your profile picture will be publicly visible next to your comment.

How long is personal data kept?

The figures to remember in the context of the obligations of the European Regulation on the Management of Personal Data “RGPD” are :

36 months (3 years): Personal data of persons who have been inactive for 3 years is deleted from our database.
13 months: Every 13 months we ask visitors to our website for their consent to process cookies.
1 month: A contact whose personal data we hold may ask us at any time to correct, delete or return their personal data. We are obliged to take this action within 1 month.

Exercise your rights

For any information or to exercise your rights concerning the processing of personal data managed by Keenat, you can contact its Data Protection Officer (DPO):

  • by this form
  • or by post (with a copy of your identity card if you wish to exercise your rights) to the following address
    For the attention of the Data Protection Officer (DPO)
    48, rue Ferdinand Buisson
    33130 Bègles, France

Use of information

Any information we collect from you may be used for :

  • Contact you by e-mail to answer your requests sent via our contact form.
  • Our sales team may contact you following a request for a demo of one of the products or solutions offered by Keenat.

Disclosure to third parties

We do not sell, trade or transfer your personally identifiable information to third parties.

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or when required by law.

Do we use cookies?

Yes Keenat uses Google Analytics to measure the audience of its website. To know more about it, consult our page dedicated to cookies


By using our site, you consent to our privacy policy.

Skip to content